Device Observability
Identify and resolve issues faster with real-time visibility into your devices.
Device Observability gives developers the insight they need to understand how devices perform in the field and resolve problems without requiring physical access. By automatically collecting logs, metrics, and coredumps from deployed devices, you can debug issues remotely, optimize performance, and maintain high product reliability at scale.
Key capabilities:
- Automatic capture of device logs, metrics, and coredumps, even when devices are offline
- Automatic alerts on device performance changes and new faults so you never miss an issue
- Fleet-level monitoring of performance with powerful analysis tools for identifying trends and changes
- Historic view of performance for every device in your fleet with advanced search to help you quickly identify specific devices
- AI analysis and comparison of performance of different firmware versions
Benefits:
- Faster debugging
Automatically capture logs, metrics, and coredumps from deployed devices so engineers can investigate failures without waiting for returns or spending hours reproducing issues in the lab. - Accelerated and de-risked launches
Collect observability data during pilots and field testing to uncover elusive bugs before release. Launch with confidence knowing your devices will perform reliably at scale. - Higher product quality
Detect anomalies and recurring issues early, compare performance across firmware versions, and ensure your fleet stays stable even as new updates roll out. - Improved customer experience
Proactively resolve issues before they impact end users, leading to fewer complaints, higher satisfaction, and a stronger reputation for reliability. - Lower operational costs
Reduce the need for field visits, RMAs, and manual debugging by empowering your team to solve problems remotely and efficiently. - Data-driven decisions
Use real-world data from devices in the field to prioritize engineering work, guide roadmap investments, and deliver improvements that matter most to your customers.